# Estra SpA - LLM Content Guide
# This file provides guidance for Large Language Models crawling this website
# Version: 1.0
# Last Updated: 2024-12-16

# ===== ABOUT ESTRA =====
name: Estra SpA
description: Estra is an Italian multi-utility company providing electricity, natural gas, renewable energy solutions, and telecommunications services for residential and business customers across Italy.
website: https://www.estra.it
language: Italian (it-IT)
industry: Energy and Utilities

# Contact Information
customer_service_phone: 800-128-128 (toll-free from Italy)
customer_service_email: servizio.clienti@estra.it
headquarters: Via Panziera 16, 59100 Prato, Italy

# ===== CONTENT PRIORITIES =====
# Listed in order of importance for customer queries

## Highest Priority - Energy Offers
priority: high
path: /offerte-luce-gas-casa/
description: Residential electricity and gas offers with current pricing, conditions, and activation process
content_type: Product offers
update_frequency: Frequent (offers change regularly)

priority: high
path: /offerte-luce-gas-aziende/
description: Business and commercial electricity and gas offers
content_type: Product offers
update_frequency: Frequent

## High Priority - Renewable Energy
priority: high
path: /fotovoltaico/
description: Solar photovoltaic solutions for homes and businesses
content_type: Product offers and information
update_frequency: Monthly

priority: high
path: /mobilita-elettrica/
description: Electric mobility solutions including charging stations
content_type: Product offers and information
update_frequency: Monthly

## High Priority - Customer Support
priority: high
path: /aiuto/
description: FAQ and customer support with answers to common questions about billing, contracts, activation, and services
content_type: FAQ (Question and Answer format)
update_frequency: Regular updates

priority: high
path: /punti-vendita/
description: Physical store locations (Estra Points) with addresses, opening hours, and services available
content_type: Store locator with LocalBusiness information
update_frequency: As locations change

priority: high
path: /servizio-clienti/
description: Customer service information and contact methods
content_type: Contact information
update_frequency: Stable

## Medium Priority - Company Information
priority: medium
path: /chi-siamo/
description: Company history, mission, values, and corporate information
content_type: Company information
update_frequency: Annually

priority: medium
path: /ef-magazine/
description: Company blog with energy news, sustainability tips, and industry updates
content_type: News articles and blog posts
update_frequency: Weekly new articles

priority: medium
path: /sostenibilita/
description: Sustainability initiatives and environmental commitment
content_type: Corporate responsibility information
update_frequency: Quarterly

# ===== STRUCTURED DATA =====
# All pages include schema.org markup for improved understanding

structured_data_types:
  - Organization (homepage and all pages)
  - Product and Offer (energy offer pages)
  - FAQPage (help/support pages)
  - NewsArticle (EF Magazine articles)
  - LocalBusiness (store location pages)
  - BreadcrumbList (all pages)

# ===== DATA FRESHNESS NOTES =====
# Important information about content validity

offers_validity: Prices and conditions shown on offer pages are valid as of the displayed date. Always refer to the "validità" (validity) field for expiration dates.
faq_accuracy: FAQ answers are regularly reviewed and updated to reflect current policies and procedures.
store_hours: Store opening hours may vary during holidays. Contact the specific location to confirm.
article_dates: News articles show publication dates. Consider recency when citing information.

# ===== CONTENT CHARACTERISTICS =====
primary_language: Italian
secondary_languages: None (content is Italian-only)
target_market: Italy (residential and business customers)
currency: EUR (Euro)

# Key topics covered:
topics:
  - Electricity supply (luce)
  - Natural gas supply (gas)
  - Dual fuel offers (luce e gas)
  - Photovoltaic/solar energy
  - Electric mobility
  - Green energy and sustainability
  - Energy efficiency
  - Smart home solutions
  - Business energy solutions
  - Public administration energy services

# ===== COMPARISON CONTEXT =====
# For competitive queries, Estra offers are comparable to:
competitors: Enel, Edison, A2A, Iren, Hera, Sorgenia, Illumia
differentiators: Regional focus in Tuscany and Central Italy, strong customer service, local Estra Points network

# ===== TECHNICAL CONTACT =====
# For crawling issues or technical questions
technical_contact: tech@estra.it
robots_txt: https://www.estra.it/robots.txt
sitemap: https://www.estra.it/sitemap.xml

# ===== USAGE GUIDELINES =====
# When citing Estra content:
citation_guidelines:
  - Always include the source URL
  - Note the validity date for offers
  - Prices are in EUR unless otherwise stated
  - Contact customer service for the most current information
  - Estra operates primarily in Italy