# BigPanda: Autonomous Operations > Discover how agentic AI in IT operations helps teams reduce response times \& improve incident management\. Start your transformation now\! Generated by Yoast SEO v27.4, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [Reduce IT operating costs with AIOps](https://bigpandastage.wpengine.com/solutions/cost-reduction/): AIOps from BigPanda help enterprises improve operational efficiency, reduce IT operating costs, consolidate tools, and minimize downtime\. - [IT Ops Demystified](https://bigpandastage.wpengine.com/itops-demystified/) - [BigPanda 26 — ITOps \& SRE Leadership Event UK](https://bigpandastage.wpengine.com/bigpanda-26-uk/): Join ITOps, ITSM \& SRE leaders at BigPanda 26 in London on May 13 for AI\-driven insights, strategy, and elite networking\. Request an invite today\. - [Agentic ITOps for Retail IT Operations](https://bigpandastage.wpengine.com/target-corp/): BigPanda helps retail IT teams unify observability, incident, and change data across complex multi\-tool environments to reduce MTTR and protect customer experience\. - [BigPanda 26 — Invite\-Only ITOps \& SRE Leadership Event US](https://bigpandastage.wpengine.com/bigpanda-26-us/): Join ITOps, ITSM \& SRE leaders at BigPanda 26 in Atlanta for AI\-driven insights, strategy, and elite networking\. Request an invite today\. ## Posts - [What is an AIOps platform?](https://bigpandastage.wpengine.com/blog/what-is-an-aiops-platform/): Discover how an AIOps platform can drive business agility\. Automate your IT operations and improve incident response times with AI technology\. - [What is AIOps? Use cases, benefits, and getting started](https://bigpandastage.wpengine.com/blog/what-is-aiops/): What is AIOps? Learn how it integrates AI into IT operations to automate processes, reduce downtime, and improve overall service quality\. - [How agentic AI for ITOps overcomes observability tool gaps](https://bigpandastage.wpengine.com/blog/close-observability-tool-gap-agentic-ai/): Discover how agentic AI for ITOps can enhance observability tools, streamlining incident management and improving service reliability\. - [Introducing the BigPanda L1 Agent: An autonomous L1 operator for your enterprise](https://bigpandastage.wpengine.com/blog/bigpanda-l1-agent/): Scale L1 operations without scaling headcount\. Meet BigPanda L1 Agent, the autonomous operator built for modern IT environments\. - [Come meet us at ServiceNow Knowledge 2026 to learn how BigPanda and ServiceNow are transforming major IT incident management](https://bigpandastage.wpengine.com/blog/bigpanda-servicenow-snow-knowledge-2026/): BigPanda and ServiceNow are leading the evolution toward agentic ITOps, where autonomous incident management powers uptime, efficiency, and scale\. ## Leadership Profiles - [Assaf Resnick](https://bigpandastage.wpengine.com/leadership/assaf-resnick/) - [Venkat Balasubramanian](https://bigpandastage.wpengine.com/leadership/venkat-balasubramanian/) - [Ed Tang](https://bigpandastage.wpengine.com/leadership/ed-tang/) - [Tom Melzl](https://bigpandastage.wpengine.com/leadership/tom-melzl/) - [Scott Brown](https://bigpandastage.wpengine.com/leadership/scott-brown/) ## Press Releases - [BigPanda Partners with ServiceNow to Extend ServiceNow with Advanced Event Intelligence and Incident Automation](https://bigpandastage.wpengine.com/press-release/partnership-with-servicenow/) - [BigPanda Report Finds Many Monitoring and Observability Tools Flood Enterprises With Noise, Not Insight](https://bigpandastage.wpengine.com/press-release/bigpanda-report-finds-many-monitoring-and-observability-tools-flood-enterprises-with-noise-not-insight/) - [BigPanda Appoints Venkat Balasubramanian as Chief Product Officer](https://bigpandastage.wpengine.com/press-release/venkat-balasubramanian-appointed-cpo/) - [BigPanda introduces AI\-powered external observability and a new partnership with Downdetector by Ookla](https://bigpandastage.wpengine.com/press-release/downdetector-partnership/) - [Joseph Schramm of BigPanda Honored as a 2023 CRN Channel Chief](https://bigpandastage.wpengine.com/press-release/joseph-schramm-of-bigpanda-honored-as-a-2023-crn-channel-chief/) ## Customers - [California DMV](https://bigpandastage.wpengine.com/customer/california-dmv/) - [Lumen Technologies leads with innovation that runs 65% of global Internet traffic](https://bigpandastage.wpengine.com/customer/resolve-21-webinar-lumen/): At RESOLVE ’21, Sibito explained how his team uses automation to drive productivity\. Here’s a quick peek from the session\. - [IHG Hotels \& Resorts](https://bigpandastage.wpengine.com/customer/ihg-case-study/): IHG Hotels \& Resorts leverages AIOps to achieve 99\.8% availability across all its tools and environment\. - [Gamma Communications](https://bigpandastage.wpengine.com/customer/gamma/): Gamma Communications plc uses BigPanda to streamline alert data, optimize incident response workflows, and improve operational efficiency\. - [CDI, an AHEAD Company](https://bigpandastage.wpengine.com/customer/cdi-case-study/): When CDI tripled the size of its organization, it brought in BigPanda — and reduced false positives within its system by 51%\. ## Magazine Articles - [The 3 pillars for achieving autonomy in IT Ops](https://bigpandastage.wpengine.com/magazine/the-3-pillars-for-achieving-autonomy-in-it-ops/): Autonomous AI\-augmented IT Ops teams are not science fiction: AI/ML tools are slowly but surely leading us towards this not\-too\-distant future by building on these three pillars\. - [Why I don’t hate ITIL \(aka ITIL in a DevOps world\)](https://bigpandastage.wpengine.com/magazine/why-i-dont-hate-itil-aka-itil-in-a-devops-world/) - [There is no future for IT Operations without AIOps](https://bigpandastage.wpengine.com/magazine/there-is-no-future-for-it-operations-without-aiops/): Gartner’s states that there is no future for IT Operations without AIOps\.  What does that mean for IT Ops teams? Quite a lot, actually\. - [The unattainable promised land of tool consolidation](https://bigpandastage.wpengine.com/magazine/the-unattainable-promised-land-of-tool-consolidation/): Can we reach the promised land of tool rationalization, or is this a never\-ending struggle? Find out in this latest installment of The CTO Perspective with BigPanda CTO Elik Eizenberg\. - [The doctor is in: why domain agnostic AIOps is a necessity for diagnosis](https://bigpandastage.wpengine.com/magazine/the-doctor-is-in-why-domain-agnostic-aiops-is-a-necessity-for-diagnosis/): Gartner recently identified two different high\-level categories of AIOps: domain\-centric and domain\-agnostic\. BigPanda CTO Elik Eizenberg explains the difference between the two and why you would need the latter to gain an overall understanding of how your IT Ops is functioning\. ## Reports - [The Business Value of the BigPanda Platform](https://bigpandastage.wpengine.com/report/business-value/) - [Workload reduction and cost savings](https://bigpandastage.wpengine.com/report/business-value/value-drivers-and-benefits-of-the-bigpanda-platform/workload-reduction-and-cost-savings/) - [Overview](https://bigpandastage.wpengine.com/report/business-value/it-investment-justification-overview/) - [Incidents](https://bigpandastage.wpengine.com/report/tool-effectiveness-for-it-event-management/detection-benchmarks/incidents/) - [Actioned incidents](https://bigpandastage.wpengine.com/report/tool-effectiveness-for-it-event-management/detection-benchmarks/actioned-incidents/) ## Categories - [Cards](https://bigpandastage.wpengine.com/layout_category/cards/) - [Header](https://bigpandastage.wpengine.com/layout_category/header/) - [Animated](https://bigpandastage.wpengine.com/layout_category/animated/) ## Type - [section](https://bigpandastage.wpengine.com/layout_type/section/) - [row](https://bigpandastage.wpengine.com/layout_type/row/) - [module](https://bigpandastage.wpengine.com/layout_type/module/) - [layout](https://bigpandastage.wpengine.com/layout_type/layout/) ## Module Width - [regular](https://bigpandastage.wpengine.com/module_width/regular/) - [fullwidth](https://bigpandastage.wpengine.com/module_width/fullwidth/) ## Scope - [not\_global](https://bigpandastage.wpengine.com/scope/not_global/) - [global](https://bigpandastage.wpengine.com/scope/global/) ## Magazine Categories - [The CTO Perspective](https://bigpandastage.wpengine.com/magazine_category/the-cto-perspective/) - [AIOps Tools \& Tech](https://bigpandastage.wpengine.com/magazine_category/aiops/) - [Enabling the Business](https://bigpandastage.wpengine.com/magazine_category/enabling-the-business/) - [Ops and Teams](https://bigpandastage.wpengine.com/magazine_category/ops-and-teams/) ## Resource Topics - [AIOps](https://bigpandastage.wpengine.com/resource_topic/aiops/) - [Incident management](https://bigpandastage.wpengine.com/resource_topic/incident-management/) - [ITOps](https://bigpandastage.wpengine.com/resource_topic/itops/) - [Automation](https://bigpandastage.wpengine.com/resource_topic/automation/) - [Alert intelligence](https://bigpandastage.wpengine.com/resource_topic/alert-intelligence/) ## Blog Type - [Standard](https://bigpandastage.wpengine.com/blog_type/standard/) - [Long Form](https://bigpandastage.wpengine.com/blog_type/long-form/) ## Optional - [Sitemap index](https://bigpandastage.wpengine.com/sitemap_index.xml)