# Understand and elevate your app’s reputation > #1 tools for managing app store reviews and ratings. Analyze user feedback, respond to reviews, automate workflows, grow app visibility for iOS, Android, Amazon, Huawei. ## Main ### Enterprise Source: [https://appfollow.io/enterprise](https://appfollow.io/enterprise) ### Optimize your budget and resources with AppFollow tools +850% Average estimated ROI from using AppFollow for reviews management is 850% 4h/day Save time for the customer support department – 4h/day on average \-50% Reduce the time of the first response to app reviews by 50% on average ### Monitor apps performance to stay alert Analyze the dynamics of your apps’ ratings, reviews, store visibility, and positions in search results – all in easy-to-read dashboards. Track downloads, revenue, and uninstalls of your apps. [Build custom integrations](/custom-reports) using AppFollow API to pass the data specific to your workflows. Receive reports and notifications where suit you best – in email, Slack, or Microsoft Teams. ## Increase customer support efficiency to achieve more in less time Sort through user reviews and respond fast with advanced filters and bulk action. Automate customer support with auto-translation, auto-tagging, and auto-replies. Track performance, KPIs, and SLAs of your customer support team. Use API or integrations with help desks to handle reviews where convenient for you. ### Gain product and marketing insights to enhance your strategy Scrutinize marketing strategy of competitors to make informed decisions. Rediscover ASO with the advanced keyword research tools and full-featured ASO Dashboard. Monitor user feedback to turn it into functional insights and meet customer expectations. Track user feedback of competitors to optimize your app strategy. ![Facilitate your workflow with integrations](https://cdn.appfollow.io/assets/site/img/enterprise/about-int-icons.png) ### Facilitate your workflow with integrations Build custom integrations using AppFollow API to pass the data specific to your workflows or choose from 10+ integrations with services you already use. Receive reports and notifications where suit you best – in email, Slack, Microsoft Teams, Salesforce, or Zendesk. ## Enterprise-grade app management experience **Single Sign-On (SSO)** for increased productivity and reduced help desk costs **Priority support** in a dedicated channel in messengers you use Building **custom reports** with extensive API for standardizing your analytics data **Custom features** and reports based on your requests **Dedicated Customer Success Manager** to help you reach your goals and KPIs with AppFollow **Onboarding and training** for each team member Flexible setup of **roles and permissions** **Dedicated server** for enhanced performance and security Single Sign-On (SSO) for increased productivity and reduced help desk costs Priority support in a dedicated channel in messengers you use Flexible setup of roles and permissions Dedicated server for enhanced performance and security Onboarding and training for each team member Building custom reports with extensive API for standardizing your analytics data Dedicated Customer Success Manager to help you reach your goals and KPIs with AppFollow Custom features and reports based on your requests We’ve seen a **24% reduction in time spent on repetitive tasks** since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization. Customer Support Team **G5 Entertainment** As a mobile games publisher managing over 100 games across app stores, **AppFollow has changed the way we engage with our players**. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community. Ofer Regev Product Manager at **Supersonic/Unity** The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to **work more efficiently and handle a greater number of tickets** in their allocated time. Miyuki Barsk Mobile Products Customer Support Lead at **Opera** AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to **analyze feedback in real-time** so we can continually optimize our offering. Hanan Mishurin Digital Platforms Team Lead at **eToro** In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. **AppFollow helps us stay ahead by surfacing sentiment shifts in real time**, allowing us to adapt before small issues become unsubscribe-worthy. Natalia Numa Product Success Manager at **NBCUniversal** [ ](https://appfollow.io/blog/appfollow-is-now-iso-27001-certified) [ ](https://www.g2.com/products/appfollow/reviews?utm%5Fsource=rewards-badge) Transform your workflows company-wide Start 10-day free trial The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ Work email Full Name Company Name Message Talk to us ### Customers Source: [https://appfollow.io/customers](https://appfollow.io/customers) All Entertainment Gaming Travel Tools & Utilities Finance E-commerce Health Telecom Delivery Taxi Social [ How Aria Music Uses AppFollow to **Improve Feedback and ASO** Learn more ](https://get.appfollow.io/case-studies/aria-music-app-reputation-growth?utm%5Fsource=customers%5Fpage) [ How Komorebi **Boosts Google Play Visibility** with AppFollow Learn more ](https://get.appfollow.io/case-studies/komorebi-shopping-list-aso?utm%5Fsource=customers%5Fpage) [ How Vizor **Optimizes Player Feedback Management** with AppFollow Learn more ](https://get.appfollow.io/vizor-player-feedback-automation?utm%5Fsource=customers%5Fpage) [ How Scoot turned crashes into **5-star reviews** with smarter **automation** Learn more ](https://get.appfollow.io/scoot-app-store-feedback?utm%5Fsource=customers%5Fpage) [ How Azur Games uses **AI to enhance** player experience & feedback Learn more ](https://get.appfollow.io/azur-games-multilingual-review-automation?utm%5Fsource=customers%5Fpage) [ How Opera transformed user **support** with AppFollow’s **Automation** Learn more ](https://get.appfollow.io/opera-review-management-automation-and-ai?utm%5Fsource=customers%5Fpage) [ How Turbo VPN boosted **review management** with AppFollow’s **AI tools** Learn more ](https://get.appfollow.io/turbovpn-review-management-automation?utm%5Fsource=customers%5Fpage) [ How Mytona uses **AI to enhance** player well-being & **streamline reviews** Learn more ](https://get.appfollow.io/mytona-review-management-automation?utm%5Fsource=customers%5Fpage) [ How Huuuge Games **improved app ratings and community engagement** with AppFollow Learn more ](https://get.appfollow.io/huuuge-games-success-with-appfollow-review-management-tool?utm%5Fsource=customers%5Fpage) [ How Standard Bank **transformed Customer Service** with **automation and AI** Learn more ](https://get.appfollow.io/standard-bank-ai-review-management?utm%5Fsource=customers%5Fpage) [ How Gameloft cultivated their community & **created better relationships with players through AppFollow** Learn more ](https://get.appfollow.io/gameloft?utm%5Fsource=customers%5Fpage) [ How AppQuantum revolutionizes **app reputation and review management** with AppFollow Learn more ](https://get.appfollow.io/appquantum-review-management-success?utm%5Fsource=customers%5Fpage) [ How Hepsiburada managed **to attain the top 1 position** in search visibility within the Shopping category in the App Store Learn more ](https://get.appfollow.io/hubfs/Hepsiburada%20Case.pdf?utm%5Fsource=customers%5Fpage) [ How Kolibri Games **improved their response strategy** with automation & **created clarity of customer data using AppFollow** Learn more ](https://get.appfollow.io/kolibri-games-uses-automation-to-reply-to-reviews-created-clarity-of-customer-data?utm%5Fsource=customers%5Fpage) [ Amanotes used AppFollow to provide **stellar customer support** and tap into **customer insights for their product strategy** Learn more ](https://get.appfollow.io/amanotes?utm%5Fsource=customers%5Fpage) [ How Roku used AppFollow to find actionable insights in user feedback and **improve customer experience** Learn more ](https://get.appfollow.io/roku-uses-appfollow-review-management-automation?utm%5Fsource=customers%5Fpage) [ Audiomack leverages automation with AppFollow and **gets 501% ROI** Learn more ](https://appfollow.io/blog/audiomack-leverages-automation-with-appfollow-and-gets-501-roi?utm%5Fsource=customers%5Fpage) [ Miro's cross-device product team **manages reviews and ASO with AppFollow** Learn more ](https://appfollow.io/blog/miros-cross-device-product-team-manages-reviews-and-aso-with-appfollow?utm%5Fsource=customers%5Fpage) [ Techstyle tracks **trending topics and sentiment for app review insights** with AppFollow Learn more ](https://appfollow.io/blog/techstyle-tracks-trending-topics-and-sentiment-for-app-review-insights-with-appfollow?utm%5Fsource=customers%5Fpage) [ Sweatcoin analyses **organic growth funnel with data from AppFollow** Learn more ](https://appfollow.io/blog/sweatcoin-analyses-organic-growth-funnel-with-data-from-appfollow?utm%5Fsource=customers%5Fpage) [ Flo improves **average review response time up to 35% by using auto-tags** with AppFollow Learn more ](https://appfollow.io/blog/flo-improves-average-review-response-time-up-to-35-by-using-auto-tags-with-appfollow?utm%5Fsource=customers%5Fpage) [ Chess.com leverages **Semantics and automation** with AppFollow to keep users happy Learn more ](https://appfollow.io/blog/chesscom-leverages-semantics-and-automation-with-appfollow-to-keep-users-happy?utm%5Fsource=customers%5Fpage) [ Kakao Games Europe gets **+1.52 in Reply effect** with AppFollow Learn more ](https://appfollow.io/blog/kakao-games-europe-gets-152-in-reply-effect-with-appfollow?utm%5Fsource=customers%5Fpage) [ Optus boosts **reply rate from 60% to 90% and saves hours of work with auto-tags** in AppFollow Learn more ](https://appfollow.io/blog/optus-boosts-reply-rate-from-60-to-90-and-saves-hours-of-work-with-auto-tags-in-appfollow?utm%5Fsource=customers%5Fpage) [ James Delivery **boosted Search Downloads and Search Visibility** with AppFollow Learn more ](https://appfollow.io/blog/james-delivery-boosted-search-downloads-and-search-visibility-with-appfollow?utm%5Fsource=customers%5Fpage) [ Gett increases reply rate and app average rating by **0.5 responding to 35 000 reviews** with AppFollow Learn more ](https://appfollow.io/blog/gett-responds-to-app-reviews-and-analyzes-user-feedback-to-improve-the-product-by-using-appfollow?utm%5Fsource=customers%5Fpage) [ Viber removes **60% of inappropriate mobile app reviews with Report a concern** in AppFollow Learn more ](https://appfollow.io/blog/viber-removes-60-of-inappropriate-mobile-app-reviews-with-report-a-concern-in-appfollow?utm%5Fsource=customers%5Fpage) [ Discord **cuts down hours needed for agents to respond to reviews with auto-replies** in AppFollow Learn more ](https://appfollow.io/blog/discord-cuts-down-hours-needed-for-agents-to-respond-to-reviews-with-auto-replies-in-appfollow?utm%5Fsource=customers%5Fpage) [ Discover how fast-growing **e-commerce brand automated their support in 14 languages** and maintain high ratings Learn more ](https://appfollow.io/blog/how-to-maintain-brand-reputation-in-app-stores-jooms-experience?utm%5Fsource=customers%5Fpage) [ Learn how Aviasales keep an **average rating at 4.9** and encourages 60% of users to improve their reviews and rating Learn more ](https://appfollow.io/blog/aviasales-maintains-an-average-rating-of-48-and-encourages-60-of-users-to-increase-their-rating?utm%5Fsource=customers%5Fpage) [ Wachanga made it to the **top 50 apps in 6 countries** weeks after launch Learn more ](https://appfollow.io/blog/boost-your-aso-strategy?utm%5Fsource=customers%5Fpage) [ Yodha increases the **number of subscribers with AppFollow** Learn more ](https://appfollow.io/blog/how-yodha-services-use-appfollow-to-increase-their-number-of-subscribers?utm%5Fsource=customers%5Fpage) [ How to Increase **Organic Installs by 110%** Learn more ](https://appfollow.io/blog/case-study-how-social-quantum-increased-organic-installs-by-110-with-app-preview-video?utm%5Fsource=customers%5Fpage) **Interested in making a case study** with us? Ping us here We’ve seen a **24% reduction in time spent on repetitive tasks** since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization. Customer Support Team **G5 Entertainment** As a mobile games publisher managing over 100 games across app stores, **AppFollow has changed the way we engage with our players**. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community. Ofer Regev Product Manager at **Supersonic/Unity** The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to **work more efficiently and handle a greater number of tickets** in their allocated time. Miyuki Barsk Mobile Products Customer Support Lead at **Opera** AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to **analyze feedback in real-time** so we can continually optimize our offering. Hanan Mishurin Digital Platforms Team Lead at **eToro** In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. **AppFollow helps us stay ahead by surfacing sentiment shifts in real time**, allowing us to adapt before small issues become unsubscribe-worthy. Natalia Numa Product Success Manager at **NBCUniversal** All Non-Gaming Gaming [ ](https://miro.com) [ ](https://appfollow.io/blog/appfollow-is-now-iso-27001-certified) [ ](https://www.g2.com/products/appfollow/reviews?utm%5Fsource=rewards-badge) Let AppFollow manage your app reputation for you Try AppFollow for free The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ Work email Full Name Company Name Message Talk to us ### Pricing Source: [https://appfollow.io/pricing](https://appfollow.io/pricing) - Pricing information and plans Let AppFollow manage your app reputation for you Try AppFollow for free The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ The ultimate platform to help your product thrive in the mobile market Elevate your review management strategy. Communicate with users from a single place. Gain actionable product insights. Improve visibility and increase organic growth. Track key metrics. Stay ahead of the competition. Be the first to know about mobile trends and market changes. Trusted by 100,000+ product teams worldwide Contact us ✉️ Work email Full Name Company Name Message Talk to us ### Log in Source: [https://watch.appfollow.io](https://watch.appfollow.io) ### Sign up Source: [https://watch.appfollow.io/signup](https://watch.appfollow.io/signup) ## Get started with AppFollow ## Get started We suggest using your **work email**. Continue with email or Continue with Google By continuing, you agree to AppFollow’s [Terms & Conditions](https://appfollow.io/terms) and [Privacy Policy](https://appfollow.io/privacy) Have an account? [Log in](https://watch.appfollow.io) ### Welcome to AppFollow Creating your account, you'll be redirected soon… ![confirnm email](https://cdn.appfollow.io/assets/2/img/auth/forgot_email.png) ### Confirm your email address We sent an email with confirmation link to Edit email